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FAQ

Q: How does FairyTale Gallery work?
A: FairyTale Gallery enables you to create an art gallery for your child.  You get to price and submit your child's original artwork to us.  Then we'll digitize and archive the artwork.  When the artwork is sold, FairyTale Gallery sends the artwork to the buyer and gives 80% of the selling price to you.

Q: How do I submit the artwork?
A: Mail artwork to:
FairyTale Gallery
c/o Carolyn Tang
5445 N. Sheridan Rd, Suite 902
Chicago, IL 60640

Be sure to use proper packaging, and include the following on each piece:
- Artist Name
- Artist Age
- Title of Piece
- Media Used (watercolor, crayon, etc.)
- Price

If you have any questions, definitely feel free to contact us at any time at customerservice@fairytalegallery.com.

Q: How do I know how much we've earned?
A: Simply login to your account and then click the "My Commission" link in the Member Area section, which is located in the left navigation menu.  (If you don't see a Member Area, then you are likely not logged in.)  Still have questions?  Just let us know!

Q: When do I get the check?
A: Checks are mailed out on the 15th of every month, providing that the balance in your account is over $25.  If you did not provide your street address when you originally registered, we may contact you for that information.

Q: What if I change my mind and don't want to sell the artwork?
A: No problem!  Simply email customerservice@fairytalegallery.com and let us know.  We charge $5 for each piece you want returned to cover the digitizing and archiving process. 

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